The aim of the strategy is to accelerate the use of ICT and welfare technology in frontline public service delivery. Specifically, concrete initiatives and objectives in the strategy will speed up the use of efficient and effective digital and technological solutions in healthcare, care for the elderly, social services and education.
Also, the strategy must ensure that the public sector continually acquires new knowledge of the effects of digital technologies. And it includes a plan for testing promising technologies quickly to determine whether it would be advantageous to use them throughout Denmark.
Download the strategy here. (pdf)
Digital welfare means new possibilities for everyone. For the individual citizen, new digital welfare solutions can lead to better quality of life and flexibility in everyday life. Also, new technology can give citizens the possibility to actively use the resources they already have.
For instance, automated assistive devices for eating can empower persons with muscular atrophy to take more control of their own meals. And with new ICT solutions, doctors can monitor lung patients from a distance and the patients can perform their check-ups from their own homes, saving them a trip to the hospital.
For public employees, new digital and technological solutions can provide a better work environment and more efficient and effective workflows so that tasks can be solved faster and more easily. Furthermore, the demand for digital welfare solutions and the development of future welfare services has considerable potential for innovation, growth and job creation in the public sector.
Doing more with less
Public authorities must exploit digital solutions to collaborate and share knowledge and information across administrations, sectors and specialist disciplines. This will create better coordination and cohesion in public services.
Overall, the strategy aims to modernise and rethink public service production by ensuring a more efficient and effective provision of public sector services. The goal is to maintain or increase the quality of public welfare services while at the same time reducing public expenditure.