Central government, regional authorities, and local municipalities are in the process of jointly creating a more digital and efficient public sector, freeing up resources and modernising the service provided to citizens and businesses.
The Agency for Digitisation is in charge of making this great transformation a success, and strategic objectives to be achieved in the coming year are defined in the target and performance plan for 2015. Key deliverables include:
Realisation of the target of 80 percent digital communications
In 2015, the main goal is to ensure the realisation of the target of 80 percent digital communications, including evaluation of whether the target is reached. Legislation on the fourth set of mandatory self-service solutions must be passed and there will be continued focus on the deployment of the Digital Post mailbox.
Launch of a new Joint Government eGovernment Strategy
A new ambitious and operational joint government eGovernment strategy must be developed and launched that defines the framework for the future digitisation efforts. The strategy must contribute to the Government's objective to modernise and streamline the public sector in order to free up DKK 12 billion (approx. EUR 1.6 billion) up to 2020. It is expected that the strategy will focus on information security and user experience in public sector self-service solutions, among other things.
New generations of NemID and Digital Post
It is essential that the common public IT infrastructure is modern and responsive to needs for user-friendliness, safety, and procurement regulations. Thus, in the coming year procurement of the next generation of digital ID and signature - the future NemID - is going to be carried out. In addition, the current Digital Post solution is going to be made subject to competition.
Higher IT and information security
IT and information security is a prerequisite for effective and safe digitisation of the public sector. Following the launch of the Government’s National Information Security and Cyber Strategy, the Agency for Digitisation must therefore develop a concept for monitoring information security in central government agencies and continue to provide guidance on the implementation of the security and safety standard ISO27001.
In addition, the plan contains a number of internal objectives, e.g. professionalising the Agency’s system management of large joint IT solutions, and strengthening the Agency’s work on professional and personal development of employees in the Agency.